Privacy Policy
Through the Woods Psychology — Website Privacy Policy (Canada)
Effective date: December 5, 2025
1. Purpose and Scope
This Privacy Policy governs your access to and use of www.throughthewoods.ca (the “Website”), including any content, forms, and features offered on or through the Website. It applies to website visitors located in Canada and covers the personal information we collect through the Website only.
This policy does not cover clinical records or any information processed in our client portal or practice management system (CMS).
Through the Woods Psychology does not collect or store personal health information on the Website. Clinical information is managed through separate systems with their own privacy safeguards and notices.
2. Who We Are
The Website is operated by Through the Woods Psychology Inc. (the “Clinic”). For privacy matters, our designated contact is:
Privacy Officer: Jeremy Poon
Email: admin@throughthewoods.ca
3. Definitions
• “Personal information” means information about an identifiable individual collected through the Website (e.g., name, email), as defined under Alberta’s Personal Information Protection Act (PIPA).
• “Service providers” are third parties we engage to host, maintain, or analyze the Website and who may process personal information on our behalf.
4. What We Collect on the Website
We collect only the information necessary for Website functionality and to respond to inquiries:
A) Information you provide voluntarily
• Contact forms: name, email address, message content.
• Newsletter sign‑ups: name and email address.
B) Information collected automatically
• Device and usage data: IP address, browser type, operating system, pages viewed, time stamps, referring/exit pages.
• Cookies and similar technologies: see Section 6.
We do not intentionally collect sensitive categories of information (e.g., health information) via the Website.
5. How We Use Website Visitor Information
We use personal information collected through the Website to:
• respond to inquiries and provide requested information;
• operate, maintain, and improve Website performance and security;
• analyze aggregated Website usage to improve content and navigation;
• (with consent) send newsletters or updates about clinic services.
We limit collection and use to purposes that a reasonable person would consider appropriate in the circumstances.
6. Cookies, Analytics, and Similar Technologies
A) Cookies
The Website may use first‑party cookies and similar technologies to remember preferences and measure performance. You can manage cookies in your browser settings.
B) Analytics
We may use analytics tools (e.g., Google Analytics) to understand how visitors use the Website. Analytics tools collect pseudonymous data such as IP address, device type, and pages visited. You can opt out of Google Analytics by installing the Google opt‑out browser add‑on (https://tools.google.com/dlpage/gaoptout) or by adjusting your browser settings.
C) Your choices
You can block or delete cookies through your browser. Blocking cookies may affect Website functionality. Where required, we will present options to accept or decline non‑essential cookies.
Note: Our use of cookies and analytics is intended to be consistent with Canadian privacy expectations for transparency and reasonable purposes.
7. Email Communications and CASL Compliance (Canada)
If you subscribe to our newsletter or request updates, we will obtain your consent in compliance with Canada’s Anti‑Spam Legislation (CASL). Our commercial electronic messages will:
• identify Through the Woods Psychology as the sender;
• include our contact information; and
• contain a clear unsubscribe mechanism.
We honor unsubscribe requests within 10 business days. We do not sell, rent, or trade your email address.
8. Legal Bases and Consent (PIPA)
For Website interactions covered by Alberta’s Personal Information Protection Act (PIPA), we collect, use, and disclose personal information for reasonable purposes and generally with consent (express or implied) where appropriate. You may withdraw your consent to non‑essential uses (e.g., newsletters) at any time using the unsubscribe link or by contacting us.
9. Disclosure of Personal Information
We do not sell your personal information. We may disclose limited personal information to service providers that support Website operations (e.g., hosting, analytics), subject to contractual safeguards. We may also disclose information if required or authorized by law, to protect our legal rights, or in connection with a business transition (e.g., reorganization), subject to applicable legal requirements.
10. Service Providers and International Processing
Some service providers may be located outside of Alberta or Canada. When personal information is transferred outside Canada, it may be subject to foreign laws and may be accessible to foreign courts, law enforcement, or regulatory agencies. We use contractual and organizational measures designed to ensure a comparable level of protection consistent with Canadian privacy law.
11. Safeguards and Security
We implement administrative, technical, and physical safeguards designed to protect personal information collected through the Website against loss, theft, unauthorized access, disclosure, copying, use, or modification. No method of transmission or electronic storage is fully secure; please avoid sending sensitive information (e.g., health or financial details) via email or unsecured web forms.
12. Retention
We retain Website‑related personal information only as long as necessary to fulfill the purposes identified in this policy, to comply with legal obligations, and to resolve disputes. When information is no longer required, we will securely delete or de‑identify it.
13. Your Rights (Access and Correction)
You have the right to request access to the personal information we hold about you and to request corrections to inaccurate information, subject to limited exceptions under applicable law. To exercise these rights, contact admin@throughthewoods.ca. We may require information to verify your identity and will respond within the time periods required by law.
14. Minor’s Privacy
The Website is not directed to minors, and we do not knowingly collect personal information from minors. If you believe a minor has provided personal information through the Website, please contact us to request deletion.
15. Third‑Party Links
The Website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third‑party site you visit.
16. How to Make a Complaint
If you have a privacy concern, please contact us first at admin@throughthewoods.ca so we can address it. If we are unable to resolve your concern, you may contact the Office of the Information and Privacy Commissioner of Alberta (OIPC). Contact details are available at https://oipc.ab.ca/.
17. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Website after changes indicates your acceptance of the revised policy.
18. Contact Information
Privacy Officer: Jeremy Poon
Email: admin@throughthewoods.ca
Mailing address: #218 – 40 Sunpark Plaza SE, Calgary, Alberta, T2X 3X7
Appendix A — Legal References (Informational)
• Alberta Personal Information Protection Act (PIPA): see the Office of the Information and Privacy Commissioner of Alberta overview at https://oipc.ab.ca/legislation/pipa/
• Canada’s Anti‑Spam Legislation (CASL): consent and unsubscribe requirements summarized by the CRTC at https://crtc.gc.ca/eng/com500/guide.htm
• Cookies and online tracking guidance: see the Office of the Privacy Commissioner of Canada overview at https://www.priv.gc.ca/en/privacy-topics/technology/online-privacy-tracking-cookies/cookies/
These references are provided for transparency.
This Website Privacy Policy is intended to align with Canadian requirements for private‑sector organizations and commercial electronic messages.
Effective date: December 5, 2025
1. Purpose and Scope
This Privacy Policy governs your access to and use of www.throughthewoods.ca (the “Website”), including any content, forms, and features offered on or through the Website. It applies to website visitors located in Canada and covers the personal information we collect through the Website only.
This policy does not cover clinical records or any information processed in our client portal or practice management system (CMS).
Through the Woods Psychology does not collect or store personal health information on the Website. Clinical information is managed through separate systems with their own privacy safeguards and notices.
2. Who We Are
The Website is operated by Through the Woods Psychology Inc. (the “Clinic”). For privacy matters, our designated contact is:
Privacy Officer: Jeremy Poon
Email: admin@throughthewoods.ca
3. Definitions
• “Personal information” means information about an identifiable individual collected through the Website (e.g., name, email), as defined under Alberta’s Personal Information Protection Act (PIPA).
• “Service providers” are third parties we engage to host, maintain, or analyze the Website and who may process personal information on our behalf.
4. What We Collect on the Website
We collect only the information necessary for Website functionality and to respond to inquiries:
A) Information you provide voluntarily
• Contact forms: name, email address, message content.
• Newsletter sign‑ups: name and email address.
B) Information collected automatically
• Device and usage data: IP address, browser type, operating system, pages viewed, time stamps, referring/exit pages.
• Cookies and similar technologies: see Section 6.
We do not intentionally collect sensitive categories of information (e.g., health information) via the Website.
5. How We Use Website Visitor Information
We use personal information collected through the Website to:
• respond to inquiries and provide requested information;
• operate, maintain, and improve Website performance and security;
• analyze aggregated Website usage to improve content and navigation;
• (with consent) send newsletters or updates about clinic services.
We limit collection and use to purposes that a reasonable person would consider appropriate in the circumstances.
6. Cookies, Analytics, and Similar Technologies
A) Cookies
The Website may use first‑party cookies and similar technologies to remember preferences and measure performance. You can manage cookies in your browser settings.
B) Analytics
We may use analytics tools (e.g., Google Analytics) to understand how visitors use the Website. Analytics tools collect pseudonymous data such as IP address, device type, and pages visited. You can opt out of Google Analytics by installing the Google opt‑out browser add‑on (https://tools.google.com/dlpage/gaoptout) or by adjusting your browser settings.
C) Your choices
You can block or delete cookies through your browser. Blocking cookies may affect Website functionality. Where required, we will present options to accept or decline non‑essential cookies.
Note: Our use of cookies and analytics is intended to be consistent with Canadian privacy expectations for transparency and reasonable purposes.
7. Email Communications and CASL Compliance (Canada)
If you subscribe to our newsletter or request updates, we will obtain your consent in compliance with Canada’s Anti‑Spam Legislation (CASL). Our commercial electronic messages will:
• identify Through the Woods Psychology as the sender;
• include our contact information; and
• contain a clear unsubscribe mechanism.
We honor unsubscribe requests within 10 business days. We do not sell, rent, or trade your email address.
8. Legal Bases and Consent (PIPA)
For Website interactions covered by Alberta’s Personal Information Protection Act (PIPA), we collect, use, and disclose personal information for reasonable purposes and generally with consent (express or implied) where appropriate. You may withdraw your consent to non‑essential uses (e.g., newsletters) at any time using the unsubscribe link or by contacting us.
9. Disclosure of Personal Information
We do not sell your personal information. We may disclose limited personal information to service providers that support Website operations (e.g., hosting, analytics), subject to contractual safeguards. We may also disclose information if required or authorized by law, to protect our legal rights, or in connection with a business transition (e.g., reorganization), subject to applicable legal requirements.
10. Service Providers and International Processing
Some service providers may be located outside of Alberta or Canada. When personal information is transferred outside Canada, it may be subject to foreign laws and may be accessible to foreign courts, law enforcement, or regulatory agencies. We use contractual and organizational measures designed to ensure a comparable level of protection consistent with Canadian privacy law.
11. Safeguards and Security
We implement administrative, technical, and physical safeguards designed to protect personal information collected through the Website against loss, theft, unauthorized access, disclosure, copying, use, or modification. No method of transmission or electronic storage is fully secure; please avoid sending sensitive information (e.g., health or financial details) via email or unsecured web forms.
12. Retention
We retain Website‑related personal information only as long as necessary to fulfill the purposes identified in this policy, to comply with legal obligations, and to resolve disputes. When information is no longer required, we will securely delete or de‑identify it.
13. Your Rights (Access and Correction)
You have the right to request access to the personal information we hold about you and to request corrections to inaccurate information, subject to limited exceptions under applicable law. To exercise these rights, contact admin@throughthewoods.ca. We may require information to verify your identity and will respond within the time periods required by law.
14. Minor’s Privacy
The Website is not directed to minors, and we do not knowingly collect personal information from minors. If you believe a minor has provided personal information through the Website, please contact us to request deletion.
15. Third‑Party Links
The Website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third‑party site you visit.
16. How to Make a Complaint
If you have a privacy concern, please contact us first at admin@throughthewoods.ca so we can address it. If we are unable to resolve your concern, you may contact the Office of the Information and Privacy Commissioner of Alberta (OIPC). Contact details are available at https://oipc.ab.ca/.
17. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Website after changes indicates your acceptance of the revised policy.
18. Contact Information
Privacy Officer: Jeremy Poon
Email: admin@throughthewoods.ca
Mailing address: #218 – 40 Sunpark Plaza SE, Calgary, Alberta, T2X 3X7
Appendix A — Legal References (Informational)
• Alberta Personal Information Protection Act (PIPA): see the Office of the Information and Privacy Commissioner of Alberta overview at https://oipc.ab.ca/legislation/pipa/
• Canada’s Anti‑Spam Legislation (CASL): consent and unsubscribe requirements summarized by the CRTC at https://crtc.gc.ca/eng/com500/guide.htm
• Cookies and online tracking guidance: see the Office of the Privacy Commissioner of Canada overview at https://www.priv.gc.ca/en/privacy-topics/technology/online-privacy-tracking-cookies/cookies/
These references are provided for transparency.
This Website Privacy Policy is intended to align with Canadian requirements for private‑sector organizations and commercial electronic messages.
